Managed delivery layer
Managed delivery
The layer that makes partner work feel like our own: selection, project management, acceptance, handover and ongoing monitoring.
Whenever a project includes partner work, this layer runs underneath it. We choose the subcontractor, write the scope, manage the schedule, test the result against the spec and stay accountable for warranty and SLA after go-live.
What you get
- A single point of accountability
- Acceptance testing against written criteria
- Health monitoring after handover
6 services
What is included
Vendor and subcontractor selection and procurement
The right partner for the job, chosen against written criteria.
DirectProject management and owner’s-rep services
One accountable lead protecting your schedule, budget and spec.
DirectSite surveys, scoping and design
Walkthroughs and drawings before anyone orders hardware.
DirectAcceptance testing, documentation, as-builts and handover
Tested against the spec and documented before sign-off.
DirectWarranty and SLA coordination
We chase the vendor so you don’t have to.
DirectMonitoring
Camera and device health, uptime alerts, firmware and patch management.
Direct
Start a project
Tell us what should connect.
Share where you are and what is not talking to what. We will reply within two business days with a first view of scope and delivery.